Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
great location
plenty breakfast options
small rooms
unhelpful service
5.8/10
Guest rating
Rooms
5.4
Location
8.2
Service
5.4
Dining
5.2
Guest reviews
5.8/10
based on 5 reviews
7.1
7.1/10 based on 3123 reviews
Stanley
United States,
March
2024
5.0/10
My stay at the hotel had a mix of positives and negatives. The rooms were small and lacked amenities like Air Conditioning and Tea/Coffee making facilities. The room service was practically non-existent, with the only interaction being the provision of new towels. The bathroom was oddly larger than the room itself. However, the location was excellent, especially for exploring the city's museums. The dining options were basic but sufficient for a quick meal. The service was a bit mixed, with some staff members making sly comments, while others were friendly and helpful.
Rooms
5.0
The rooms were cramped and had a strange layout. The bathroom, surprisingly, was larger than the room itself. There was a noticeable unpleasant smell coming from the bathroom.
Service
5.0
The staff had a mix of behaviors; some were rude and made errors in booking, while others were friendly and helped us. One incident involved a stranger walking into our room at 5am due to a front desk mistake.
Location
8.0
The hotel's best feature was its convenient location near the tram line and the city center. Great for exploring Amsterdam.
Dining
5.0
The dining experience was mediocre with limited options, but the prices were reasonable.
Facilities
5.0
The facilities were poor, lacking proper room service and some basics like Air Conditioning. The decor was tired-looking and grubby.
Robert
United Kingdom,
February
2024
5.8/10
My stay at the hotel had its ups and downs. The location was superb, surrounded by restaurants and close to the museums, but the room I initially got was too small, and the service wasn't the friendliest. However, the dining experience was enjoyable and had a good variety of options.
Rooms
5.0
The inside of the hotel room was way too smaller than expected, but the assigned room in a different building around the corner was terribly small that two of us couldn't stand next to each other.
Service
5.0
After finding out our room was way too small, the staff threatened to throw us out at 4 a.m. and were not very helpful when asked about airport transport.
Location
9.0
The location was perfect, just next to Museumplein with tram and airport-bus stops closer than 100m. Also next to the Van Gogh museum.
Dining
7.0
Apart from the recommended breakfast places nearby, the dining experience was of a good standard for a continental breakfast with plenty to choose from.
Facilities
6.0
The insonorisation could be improved, but the hotel had the basic facilities needed for a comfortable stay.
great location
small rooms
John
United Kingdom,
January
2024
6.4/10
My stay at the hotel had its ups and downs. The rooms were spacious and had a huge double bed with plenty of legroom, but they were worn-out and not as clean as expected from the website photos. The service was a mix of nice and unhelpful attitudes. The location was exceptional, centrally located near museums and with easy access to transportation, but the surrounding areas were not well-maintained. The dining experience left much to be desired with basic breakfast options and limited choices. Overall, the pricing was fair considering the value provided, despite some shortcomings.
Rooms
7.0
The rooms were spacious with a double bed and a private bathroom.
Service
6.0
The service had moments of niceness but also a lack of helpfulness.
Location
8.0
The location was exceptional, close to museums and well-connected by tram.
Dining
5.0
The dining experience was basic with limited breakfast options.
Facilities
6.0
The facilities were average with basic amenities.
Andrew
United Kingdom,
October
2023
6.4/10
My stay at the hotel had its ups and downs. The location was superb, very central and ideal for exploring the town, especially around Museumplein. The rooms, however, were overcrowded, and I had to request a new room multiple times due to the heat. On the bright side, the service was friendly and available 24/7. The breakfast left much to be desired, with limited options and a chaotic dining experience. Despite some shortcomings, the value for money was reasonable considering the convenient location.
Rooms
6.0
The rooms were overcrowded and not as clean as expected, leading me to request a new room due to the heat.
Service
8.0
The service was friendly and available round the clock, which was a plus during my stay.
Location
7.0
The location was excellent, very central and convenient for exploring the town and accessing key areas like the Museum district. However, the morning disturbance with the incessant fire alarm ringing affected the quality of sleep.
Dining
5.0
The breakfast options were limited, and if you didn't arrive early, you might miss out on essential items. However, the homemade bread was a nice touch.
Facilities
6.0
The facilities were basic, and improvements could be made in terms of cleanliness and maintenance.
Rodney
United Kingdom,
October
2023
6.0/10
The hotel's location is fantastic, especially if you plan to visit the Van Gogh museum. The service was a mix of nice and rude, and the dining experience wasn't the best. However, the bright side lies in its proximity to key attractions in the city. Rooms were cozy but had their limitations, and some facilities were lacking. It's a convenient spot but could use some improvements for the price.
Rooms
6.0
The rooms are tiny for the price and can get very hot at night, making sleeping uncomfortable. Limited amenities like no refrigerator and small bunk beds.
Service
5.0
The service was a bit iffy, with forgotten room cleanings and promises not met. The location is the best feature, but service was mediocre overall.
Location
9.0
The hotel's location is its strongest suit, right next to iconic attractions like the Van Gogh Museum and Vondelpark, and close to the city center. It's convenient for exploring the city easily.
Dining
5.0
The dining options were limited, and some were not worth the price charged.
Facilities
6.0
Basic facilities, lacking in some areas compared to what you might expect for the price.
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